CONTACT US

Contact Us

We’re here to help!

Whether you have a question about your order, need help choosing the right product, or just want to say hello — we’re happy to hear from you. Our team is dedicated to providing fast and friendly support.


📧 Email Support

info@fayce-shop.com
We typically respond within 24 hours on business days.


📦 Order Questions

If you’re contacting us about an existing order, please include your order number so we can assist you faster.


🕒 Customer Service Hours

Monday – Friday: 9:00 AM – 8:00 PM (CET)
Saturday – Sunday: 9:00 AM – 8:00 PM (CET)


📬 Send Us a Message

You can also use the contact form below to reach out. We’ll get back to you as soon as possible.

Your satisfaction is our priority — thank you for choosing us!